The Aviation and Management Department has set out to fulfill key strategic goals in developing and enhancing research capability. The department has seen wider opportunities provided for faculty members to secure research grants, participate in international conferences, contribute to leading publications, and engage with communities in joint research.  The key emphasis of research has been to advance understanding into theoretical and practical perspectives of aviation and management and to connect findings to the classroom.

Summary of Intellectual Contributions (2013 - 2018)

Research output

Number

Research article

55

Book

3

Case

3

Book chapter

7

Conference presentations

24

Conference proceedings

38

Report

2

Software

1

Research grant awards

8

Working paper

16

 

Selected published articles

  • Abukhader, Sajed (2016). Exploring knowledge management implementation in large-sized service organizations: Saudi Arabia as a case. Knowledge Management Research & Practice.                     

  • Ahmad, Abdul Rahim (2016). Integrated Decision Models for a Vendor-Buyer Supply Chain with Inspection Errors and Purchase and Repair Options International Journal of Advanced Manufacturing Technology                              

  • Asif, Muhammad (2016). Developing a scale for measuring service quality in the public sector. International Journal of Services and Operations Management.                 

  • Asif, Muhammad (2016). Developing a scale for service quality measurement in banks. International Journal of Services and Operations Management.                 

  • Asif, Muhammad (2016). Evaluating managerial efficiency of petrochemical firms in Saudi Arabia. Benchmarking: An International Journal.                  

  • Juhari, Ariff (2016).    Factors affecting service recovery performance and customer service employees: A study of Malaysian life insurance industry. International Journal of Productivity and Performance Management.             

  • Luisa, Pinto & Allui, Alwiya (2016).  An Analysis of Drivers and Barriers for Sustainability Supply Chain Management Practices. Journal of Asia Entrepreneurship and Sustainability                       

  • Mohamed, Norshidah (2016). 3G post-adoption users experience with telecommunications services: A partial least squares (PLS) path modeling approach. Nankai Business Review International.                      

  • Sahni, Jolly      (2016). An assessment of employee perception regarding workplace Stress-causes and remedies. International Journal of Management, IT and Engineering.            

  • Youngeun, Park (2016).The Effect of Creativity, Absorptive Capacity and Strategic Orientation on Overseas Performance. International Business Review.           


Conference Proceedings

  • Ghobbar, Adel (2016). Development of Forecasting Tool that Determines the Capacity Requirements for Aircraft Maintenance Centre. 19thInternational Symposium on Inventories, ISIR.               

  • Ghobbar, Adel (2016). Integrated Cabin-Cargo Maintenance for Optimised Commercial Utilisation: Predictive Model for Cabin Dispatch Advisor Function. 9th IMA International Conference on Modelling in Industrial Maintenance & Reliability.                          

  • Ghobbar, Adel (2016). Optimizing Inspection Intervals Reliability and Availability in terms of a Cost Model; A Case Study with Railway Carriers Service.9th IMA International Conference on Modelling in Industrial Maintenance & Reliability.                  

  • Ghobbar, Adel  (2016). Aircraft Repair Process Efficiency Improvements: How to Increase Reliability in a Component Pooling System. 19thInternational Symposium on Inventories, ISIR.         

  • Mohamed, Norshidah (2017). Outsourcing Vendor IT Governance Practices and Service Quality in Selected Malaysian Organizations from Client's Perspective. 30th IBIMA Conference.Madrid. Spain.

  • Pinto, Luisa  & Allui, Alwiya (2016).Sustainable Supply Chain Management Practices in Private Sector – drivers and barriers. 22nd International Sustainable Development Research Society Conference. Lisbon. Portugal.         

  • Pinto, Luisa (2017). Social Sustainable Supply Chain Practices and Impacts on Companies Performance: an Exploratory Study on Portuguese Manufacturing Industries. 30th IBIMA Conference. Madrid. Spain.

  • Sahni, Jolly & Allui, Alwiya (2016).  Strategic Human Resource Management in Higher Education Institutions: Empirical Evidence from Saudi Arabia. 12th International Strategic Management Conference. Antalya, Turkey.                      

  • Sahni, Jolly (2016). Assessing the impact of Quality of work-life practices on Organizational Effectiveness. WEI International Academic Conference on Business & Economics at Harvard University, Boston, USA.           

  • Youngeun, Park (2016). Predicting Popularity of Korean Contents in Arab Countries using Data Mining. 5th International Conference on Data Mining & Knowledge Management.                    

  • Youngeun, Park (2017). Research on the Influence of K-contents on the tourism of middle-eastern countires' consumers into Korea by analyzing big data on the web International Conference on Cultural Technology.         


Journal Articles

1. Asif, M., Shahzad, Muhammad; Awan, Muhammad Usman; Akdogan, H (In press), Developing a Structured Framework for Measuring Police Efficiency, Accepted for publication in International Journal of Quality & Reliability Management

2. Asif, M. (2017), Exploring the antecedents of ambidexterity – a taxonomic approach, Management Decision Journal, Vol. 55, No. 7, pp.1489-1505.

3. Asif, M. (2017), Exploring the Role of Core and Infrastructure Quality Management Practices in Ambidexterity, accepted for publication in Total Quality Management & Business Excellence Journal.

4. Akhtar, H, and Asif, M., (2017), Evaluating managerial efficiency of petrochemical firms in Saudi Arabia, Benchmarking – An International Journal, Vol. 24, No. 1, pp. 244-256.

5. Asif, M., Awan, U. M., Haque, Shahbaz-ul, (2016), Developing a scale for measuring service quality in the public sector, International Journal of Services and Operations Management, Vol. 24, No. 3, pp. 418-432.

6. Asif, M., Awan, U. M., Jajja, S.S., Ahmad, H., (2016), Developing a scale for service quality measurement in banks, International Journal of Services and Operations Management, Vol. 23, No. 2, pp. 153-168.

7. Asif, M., De Vries, H. (2015), Creating ambidexterity through quality management, Total Quality Management and Business Excellence, Vol. 26, No. 11-12. pp. 1226-1241.

8.  Asif, M., Gouthier, M.H.J., (2015), Developing a Self-Diagnostic Framework for Assessing Service Excellence’ in the International Journal of Services and Operations Management, Vol. 20, No. 4, pp. 441-460.

9. Asif, M. (2015), A Critical Review of Service Excellence Models: Towards Developing an Integrated Framework, Quality & Quantity Journal, Vol. 49, No. 2, pp. 763–783

10. Asif, M. (2015), ‘Determining improvement needs in higher education benchmarking’, Benchmarking – An International Journal, Vol. 22, No. 1. pp. 56-74

11. Asif, M., Searcy, C. (2014), A Composite Index for Measuring Performance in Higher Education Institutions, International Journal of Quality & Reliability Management, Vol. 31, Issue no. 9, pp. 983 – 1001.

12.  Asif, M., Searcy, C. (2014), Towards a Standardized Management System for Corporate Sustainable Development, The TQM Journal, Vol. 26, Issue No. 5, pp. 411-430.

13.  Asif, M., and Gouthier, M. (2014), What service excellence can learn from business excellence models, Total Quality Management & Business Excellence, Vol. 25, No. 5/6,  pp. 511-531

14.  Asif, M., Searcy, C., Fisscher, O. A. M., A book chapter titled ‘Meta-management of corporate social responsibility’ published in a book titled ‘Sustainable Value Chain Management’ edited by Professor Adam Lindgreen in 2014, published by Gower Publishing. ISBN-10: 1409435083 | ISBN-13: 978-1409435082

15.  Asif, M., Searcy, C., (2014), Determining the key capabilities required for performance excellence in higher education, Total Quality Management and Business Excellence Journal, Vol. 25, No. 1–2, pp. 22–35

16.  Asif, M., De Vries, H., Ahmad, N., (2013), Knowledge creation through quality management, Total Quality Management and Business Excellence Journal. Vol. 24 No. 5-6, pp. 664–677

17.  Awan, M. U., Asif, M., Ganotakis, P. (2013), Quality Initiatives: “Developed vs. Developing Countries”, Pakistan Business Review, Vol. 15, No. 3, pp. 404-422

18.  Rehman, H. U., Asif, M., Saeed, M. A., Akbar, M. A. and Awan, M. U. (2012), "Application of Six Sigma at cell site construction: a case study", Asian Journal on Quality, Vol. 13 No. 3, pp. 212-233

19.  Asif, M., Raouf, A., and Searcy,  C. (2013) “Developing measures for performance excellence – is the Baldrige criteria sufficient for performance excellence in higher education?”,Quality and Quantity, Vol. 47 No. 6, pp. 3095-3111

20.  Asif, M., Searcy, C., Santos, P. and Kensah, D. (2012), "A Review of Dutch Corporate Sustainable Development Reports", Corporate Social Responsibility and Environmental Management, 20 (6), 321-339

21.  Asif, M. and Raouf, A. (2013), "Setting the course for quality assurance in higher education", Quality & Quantity, Vol. 47 No. 4, pp. 2009-2024

22.  Asif, M., Awan, M. U., Khalid, M. K., and Ahmad, N. (2013), “A model for Total Quality Management in Higher Education”, Quality & Quantity, Vol. 47 No. 4, pp. 1883-1904.

23.  Asif, M., Searcy, C., Zutshi, A. and Fisscher, O. A. M. (2013), "An integrated management systems approach to corporate social responsibility", Journal of Cleaner Production, Vol. 56, No. 1, pp. 7-17.

24.  Asif, M., Searcy, C., Garvare, R., and Ahmad, N. (2011), “Including sustainability in business excellence models”, Total Quality Management and Business Excellence, Vol. 22, No. 7, pp. 773–786

25. ​Asif, M., Searcy, C., Zutshi, A. and Ahmad, N. (2011), "An integrated management systems approach to corporate sustainability", European Business Review, Vol. 23 No. 4, pp. 353-367.

26. Asif, M., Bruijn, E. J. d., Fisscher, O. A. M. and Searcy, C. (2010), "Meta-management of integration of management systems", The TQM Journal, Vol. 22 No. 6, pp. 570-582.

27. Asif, M., Fisscher, O. A. M., Bruijn, E. J. d. and Pagell, M. (2010), "An examination of strategies employed for the integration of management systems", The TQM Journal, Vol. 22 No. 6, pp. 648-669.

28. Asif, M., Lowik, S., Wouter, W. and Bruijn, E. J. D. (2011, 23-24th September). Challenges in lean implementation in knowledge-intensive processes. Paper presented at the 15th Cambridge International Manufacturing Symposium, Cambridge University

29. Asif, M., Bruijn, E. J. D., Fisscher, O. A. M., Searcy, C., & Steenhuis, H.-J. (2009). Process embedded design of integrated management systems. International Journal of Quality and Reliability Management, 26(3), 261-282

30. Asif, M., Bruijn, E. J. d., Fisscher, O. A. M., and Douglas, A. (2009). Why Quality Management Programs Fail: A Strategic and Operations Management Perspective. International Journal of Quality and Reliability Management, 26(8), 778-794

31. Asif, M., Fisscher, O. A. M., Bruijn, E. J. d. and Pagell, M. (2010). Integration of management systems: A methodology for operational excellence and strategic flexibility. Operations Management Research, Vol. 3 No. 3, pp. 146-160.

32. Asif, M., & Awan, M. U. (2005). Pakistani pharmaceutical industry in WTO regime, Issues and prospects. Journal of Quality and Technology Management, 21-34, 1(1), 21-34.

33. Awan, M. U., Asif, M., & Azam, S. (2008). Library Service Quality Assessment. Journal of Quality & Technology Management, 4(1), 51-64